Online Dispute Resolution

ONLINE DISPUTE RESOLUTION

USEFUL INFORMATIONS

The Online Dispute Resolution website is an official website run by the European Commission dedicated to helping consumers and merchants resolve their disputes out of court.

https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage

Lisbon Consumer Conflict Arbitration Center
http://www.centroarbitragemlisboa.pt/

Vale do Ave Consumer Conflict Arbitration Center/Arbitration Court
http://www.triave.pt/

CIAB – Consumer Information, Mediation and Arbitration Center (Consumption Arbitration Court)
http://www.ciab.pt/pt/

CNIACC – National Center for Information and Arbitration of Consumer Disputes
http://www.arbitragemdeconsumo.org/

Coimbra District Consumer Conflict Arbitration Center
http://www.centrodearbitragemdecoimbra.com

Algarve Consumer Conflict Information, Mediation and Arbitration Center
http://www.consumoalgarve.pt

Porto Arbitration and Consumption Information Center
http://www.cicap.pt

European Platform for Online Dispute Resolution
https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage

Online Complaints Book: www.livroreclamacoes.pt